Communication skills course

COMMUNICATING WITH CLARITY AND IMPACT

Delivery Mode

Live Online & face to face classroom

lessons

5

skill level

all

duration

8 hours

language

english

COMMUNICATING WITH CLARITY AND IMPACT

Course Overview

This high energy eight hours program is designed to focus on the foundation communication skills: listening, asking insightful questions, and recognizing the power non-verbal communication. Participants will learn how to build rapport using simple NLP techniques such as pacing and leading which can translate into positive results.

Participants will learn how to combine voice tone, body language with language that engages others. Using a four-point communications model, participant will be able to communicate their messages more clearly, confidently and effectively.

Delivery Methods:

Completing this course will help you:

By the end of this training course participants will be able to:

Who is the course for?

Business professionals and aspirants who wish to polish their communication skills

Learning Path

  • How well do you communicate?
  • What makes a great communicator?
  • Four basic principles of communication
  • Focus on behavior, not personality
  • Be specific
  • “I” messages and owning your language
  • Controlling a conversation
  • Different types of questions
  • The questioning funnel
  • Evaluate your listening skills
  • Listening and empathy
  • Active listening
  • How to listen better
  • Importance of rapport
  • Matching non-verbal communication
  • Importance of body language

Competitive review game

Are you ready to start ?

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Facilitator(s)

Name of Trainer

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